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For Plex accounts created before March 20, 2025, we require your consent to sell your personal data as described in our Privacy Policy. You can always adjust your share/sell preferences <here>.
Sounds more of an user problem than a jellyfin problem? If they can’t remember their login I’ll just not add them to jellyfin.
@Decq @Jimmycakes ehh helping people every 6 months of so since they forgot their password. Isn’t that bad. I have 10 users and have had to tell people their password maybe four times over four years. Not that bad.
Well yes I know, but that kind of proofs a sign in link is not that important right? :) surely not a deal breaker as they postulated above.
Cool story bro you’re such a big man telling grandma she’s cut off. Tough guy over here. Absolute unit of a guy.
And this is why people use Plex.
I mean, all joking aside, I wish FOSS alternatives paid enough attention to UX and didn’t unironically run on this sort of mentality, because I do want good open source alternatives I can use without getting annoyed or having the other people I’m trying to give access telling me that they’re actually just gonna use the other thing if you don’t mind.
Exactly, we dont add them to jellyfin, we add them to plex because its easier for them lol.
Fair enough, i just have very limited patience for incompetence. if they cant figure out how to remember their user and password. I don’t want to have to deal with them at all.
The overall vast majority of everyone is completely tech illiterate. We can blame them for their lack of tech skills all we want but that won’t change anything. Jellyfin needs a better UX before it’s feasible to use over Plex when sharing libraries with other users.
Conversely, the average FOSS programmer has no idea how to either design for simplicity or document for the novice.
Yeah, being a novice in the FOSS scene can be extremely frustrating sometimes. It can very easily start feeling like you’re reading documentation for a plumbus, where every single sentence seems to introduce a new term you’re unfamiliar with. And it often assumes you’re already intimately familiar with how these new terms work. So even just reading the documentation for one specific thing often means having fifty different tabs open, as you also have to read documentation about a ton of dependencies or terms.
I actually think most of them do, it’s just that the simple designs aren’t universal enough to gain much traction in a FOSS community.
Let’s not act like a user and password is some revolutionary new technical concept. They can remember it for their email provider if they can access the plex link. So why jot jellyfin? I think the UX of Jellyfin is more than acceptable in this regard. Sure I wouldn’t mind they added this feature but i don’t see it as a must have.
Yeah, but since you basically need a VPN to share Jellyfin safely, you now also need to install and maintain that on their end
Username, password, and URL* Also the majority of users will be on a tv, where typing that in is a huge pain. Plex’s centralized auth makes it trivial to link with a browser or app on their phone so they can login.
URL into bookmark, username and password onto paper. Dont tell me they can’t do handwriting anymore.
TV? how did they log into their google account to begin with?
but also: they can log in first on the phone or anywhere else, then use quick connect for the TV… added bonus: phone is now a remote.
Jellyfin has a sign in through the app for tv. Which I tell them to use first. And URL is also nothing new. All this stuff are 30+ year old concepts by now. But to each his own!
I’m starting to think it acts as a nice filter. If they can’t grasp an URL + login, it would save me from tech support down the line.
I have atleast a dozen family members on mine that are more than double the age that 30+ year concept that don’t and never will manage to understand it. You can keep complaining about your own marginal effort, and I will keep preventing hundreds of dollars a month of wasted money by the people I love :)
I can tell you right now that something like a username and password is exceptionally difficult for most users. Many just have one password for every single application and if they need to use a different email or password, they will be stuck.
The vast overwhelming majority of users do not have password managers, do not know they exist, and will give up at the first sign of complexity. You’re too far into the weeds if you don’t conceptualize this.