I dumped Plex years ago even though I paid for it. Too many issues with it. Constantly losing movie folders, unable to stream to the device I wanted to watch on, wrong codec, wrong sound, etc, etc. I gave up. I’m sure it worked fine for most, but it got to be a pain. Switched to Jellyfin and a DDNS address and have had zero problems since. And it’s free.
I had the opposite. Jellyfin just works. Plex kept losing my movie folders, refused to play videos, wouldn’t screen cast, had problems with audio tracks, there always seemed to be a disconnect between app and server, they refused to connect despite both being the correct versions. It worked great initially, but got steadily more and more problematic over time. I gave up, even though I’d paid for it, and made a jellyfin server and have had zero trouble since.
Don’t know why two programs should have such radically different experiences, they should just do what they’re supposed to.
The beginning of enshittification.
Prices will keep climbing, functionality reduced in favor of service tiers, and of course ads, ads, and ads.