• winterreach@lemmy.ml
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    3 days ago

    Well this could also be fake, I can easily create a google account with his name and profile picture and post the review.

    • Sips'@slrpnk.netOP
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      3 days ago

      It could. But the co-founder and staff have replied on the thread without addressing it being false. Feel like they would have called it out being fake if it truly was.

  • Scrubbles@poptalk.scrubbles.tech
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    4 days ago

    From the forum post:

    Just because he works at Plex doesn’t necessarily make his review fake.

    Yikes the copium here. Reviews are meant for users of the app, this is so incredibly biased and in bad taste. I have had my shittiest companies ask us to leave positive reviews on Glassdoor. The shittiest ones.

    Maybe their big redesign that no one asked for isn’t doing well, and this is a self preservation thing, to get more people to download it. Maybe CEO asked them to. Maybe they’re just over eager. All are excuses and not valid reasons to give a rating on your own company’s product

    • Oniononon@sopuli.xyz
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      4 days ago

      I haven’t reviewed any of the games I’m in the credits for. Mostly cause I haven’t played or owned them.

    • FreedomAdvocate@lemmy.net.au
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      4 days ago

      While I don’t think it’s a great look, employees can be customers/users too. I can’t imagine a Plex employee wouldn’t actually use Plex either. They should have disclosed that they’re an employee in the review.

      • Croquette@sh.itjust.works
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        3 days ago

        Yes, but since he is working on the product itself, it’s heavily biased.

        He can use the app without leaving a review.

        • Nalivai@lemmy.world
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          3 days ago

          He can be working on whatever unrelated part and just be excited about the product that his company makes. It’s not impossible

    • PalimpsestNavigator@midwest.social
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      4 days ago

      I bet someone got it in their head that slow reviews were the reason the company wasn’t meeting a goal, and they asked everyone to contribute.

    • kameecoding@lemmy.world
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      4 days ago

      The download functionality also has been broken for a while and not working for lots of users, even LTT made a video about it, so even if we give the benefit of the doubt that he is merely doing a “works on my machine” thing it’s not a great look

  • Autonomous User@lemmy.world
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    4 days ago

    Daily reminder, Plex fails to include a libre software license text file. We do not control it, anti-libre software.

  • katy ✨@lemmy.blahaj.zone
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    4 days ago

    i mean im sure they use it too and nothing they said was anything but their personal opinion so i don’t think it’s that big a deal

  • ZeroOne@lemmy.world
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    4 days ago

    Hence why you should never trust proprietary software (or even hardware if you wish)

  • yeehaw@lemmy.ca
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    4 days ago

    I fucking hate how I can’t listen to my music libraries in the main app now. I have a separate profile for other people in the house and I can’t switch profiles with plexamp.

  • drperil@lemm.ee
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    4 days ago

    lol, did he have the AI bros in marketing write it too? If they’re gonna do this they could at least write their own bullshit…

    • jonne@infosec.pub
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      4 days ago

      Marketing probably asked everyone to write a review on their internal Slack or something.

  • gradual@lemmings.world
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    4 days ago

    Plex has always been shilled hard for useful idiots with more money than sense.

    Like, free streaming services are right there. Why overcomplicate things just so you can fit in with other losers on the internet?

    I swear, so many of you are leaning on each other without realizing none of you have a clue what’s going on.

    • daq@lemmy.sdf.org
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      4 days ago

      It’s relatively inexpensive and makes life much easier for people who are not tech savvy. Your position is that of an incredibly egoistic person that never had to help an older relative or dealt with an adult who doesn’t have time for random bs during an hour or so of downtime most people get in a day.

      If spending hours trying to figure out which “free” streaming service had not gotten shot down today and magically has the content you want is worth less to you than a one time payment of a few bucks to plex, then you really don’t value your time.

  • sin_free_for_00_days@sopuli.xyz
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    4 days ago

    Dude just could have said something like,“Hey, I’m a developer of Plex and have really enjoyed my experience using it. Let me know if you’d like to see something added/fixed.”

    • u_u@lemmy.dbzer0.com
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      4 days ago

      This would’ve been the best response. Leaving 5 star review on your company’s product + signalling transparency and good communication with costumers? One stone two birds.

  • vaccinationviablowdart@lemmy.ca
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    4 days ago

    This is textbook gaslighting.

    Well if I spent 5 minutes instead of 0.5 minutes I might be able to find an actual text book but I think APA Dictionary of Psychology: “gaslight” is a pretty good definition:

    to manipulate another person into doubting their perceptions, experiences, or understanding of events.

    And it provides an example, from the original source of the term:

    a wife is nearly driven to insanity by the deceptions of her husband

    It is tres shitty to minimize actual abusive behavior by applying a term associated with intimate partner violence it to this minor thing which is someone posting a comment on some software he works at using an account which goes to zero effort to obfuscate that.

    In penance I decree you should watch the movie https://archive.org/details/gaslight-1944 and tell me if it’s any good, I haven’t seen it yet.

    • catloaf@lemm.ee
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      4 days ago

      It’s about on par with other movies of the era. If you like those, you’ll like Gaslight.

      • vaccinationviablowdart@lemmy.ca
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        4 days ago

        I seem to have replied to the main thread instead of the specific comment that mentioned gaslight. Didn’t you notice a complete no sequitur?

        • catloaf@lemm.ee
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          4 days ago

          It must have been under the one you meant to reply to, because I swear I saw it as a reply. (Boost sometimes doesn’t display reply indents properly anyway.)

          Or are you gaslighting me right now?